



Ms. Erika Pollard is a graduate of San Diego State University. Ms. Pollard started her career with DCFS in January 1998 as a Social Worker Trainee.
She worked her way up to an SCSW position in Continuing Services where she worked for 8 years while also facilitating a Teen Club. Ms. Pollard came to Youth Development Services Division in 2014 as an ILP/Transition Coordinator and is currently an ILP manager.

Jenny Serrano manages the Division's programs for transportation, credit protection, workforce development, and special initiatives. She joined DCFS in 2010 in this capacity. From 2008-2010, she served as Special Assistant to the Deputy Chief Executive Officer in the County's Chief Executive Office. In the decade before she joined the County, she worked at Edelman Children's Court and other public and nonprofit agencies.
Jenny holds a Bachelor of Science and Master of Public Administration degree from California State University, Northridge. She has been an Associate Professor of Political Science with the Los Angeles Community College District for over 20 years.
Jenny has lived experience in foster care in Los Angeles County. She was in foster care from age 13 to 18. During that time, she attended 6 high schools and lived in 6 foster homes. She went on to become the caregiver for her younger brother when she was 19 and he was 15. The ILP program helped her make friends and mentors, get jobs, transportation support and scholarships to get through college. Today, she has a family of her own with two big kids - ages 20 and 27.
